Jun 21, 2012

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Chase Bank is Still Screwing Up

Two years ago, we switched our personal and business accounts from Chase Bank to Marquette Bank  because of lack of customer service. In that process, we changed our mortgage payments to be deducted from the new bank. Unfortunately, our mortgage was also with Chase Bank. They were supposed to have started withdrawing from our new account in July 2010. Unfortunately for us, they took it in June 2010, causing us nearly $100.00 in overdraft fees. Multiple letters and...

Jun 14, 2012

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HP Customer Service…Or Lack Thereof...

I like to listen. I have learned a great deal from listening carefully. Most people never listen. ~Ernest Hemmingway¬† 4:17pm I had to call Hewlett Packard twice today about a printer replacement. The second guy was such a moron. I began the conversation with: “I called this morning to request a return label to send back a broken printer. I received the replacement printer, which is working fine, but there was no return label. The gentleman I spoke...

Jun 3, 2012

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It’s All in the Planning

In April 2011, I made myself a promise to exercise at least 4 days a week. For the past 4 months, I have made a point of exercising nearly every day. Since February, I have also tracked my food using MyFitnessPal.com. This tool has helped me lose 15 pounds, since February 26, 2012, by  tracking and planning my exercise and my meals. Every week, I set a new goal for myself by changing one thing. Just one thing....