Posted by Karen Zappavigna Hoogland | 0 Comments

HP Customer Service…Or Lack Thereof...

I like to listen. I have learned a great deal from listening carefully. Most people never listen. ~Ernest Hemmingway  4:17pm I had to call Hewlett Packard twice today about a printer replacement. The second guy was such a moron. I began the conversation with: “I called this morning to request a return label to send back a broken printer. I received the replacement printer, which is working fine, but there was no return label. The gentleman I spoke...